Course Description

Organizations are made up of a series of interconnected parts. And while each function may appear to operate efficiently on its own, a change in just one cog can throw the whole system out of whack, creating a continuous chain reaction of problems.

Systems thinking is a proactive problem-solving approach that examines the relationships between various organizational functions and how they impact each other. What makes systems thinking so powerful is that it enables you to predict the consequences—intended and unintended—of a potential change, eliminate silo thinking, adjust perspectives to see different viewpoints, and remain focused on the big picture. By understanding and implementing the systems thinking process, you will be able to help your organization find optimal solutions to complex challenges, improve innovation, and increase productivity.

The bottom line is that systems thinking empowers you to solve problems so that they stay solved. Instead of offering quick-fix solutions that work only in the short term, systems thinking gives you the insight—and foresight—to make decisions and take actions that benefit your organization in the long run.

Learning Objectives

Successful completion of this course will increase your knowledge and ability to:

• Explain what systems thinking
• Identify the benefits of using systems thinking in the workplace.
• Apply the tools of systems thinking to address a problem or situation.
• Minimize the unintended consequences of major decisions.
• Recognize the potential pitfalls of implementing systems thinking in the workplace.
• Use systems thinking to improve innovation and productivity.

Course Outline- Half Day Agenda

1. Overview

• Course Objectives
• Introduction
• Opening Activity

2. Module 1: What Is Systems Thinking and Why Does It Matter?

• Systems Thinking Background
• Comparing Traditional Analysis and Systems Thinking
• Attributes and Benefits
• When and How to Use Systems Thinking

3. Module 2: Systems Thinking Language and Tools

• Key Terms
• Causal Loop Diagrams
• Feedback Loops
• Questions to Guide Implementation of Systems Thinking
• Try It Out: Why Recurring Meetings Start Late

4. Module 3: Pitfalls to Avoid

• Resistance to Change
• Silo Mentality
• Believing Systems Thinking Is a Waste of Time

5. Module 4: Applying Systems Thinking in the Workplace

• Encouraging Innovation
• Try It Out: Innovation
• Improving Productivity
• Learning How to Learn
• Refining Your Management and Leadership Skills
• Case Study

6. Action Plan

Workshop Participants

TMG considers the optimal number of participants to be 14-20 for facilitation of this workshop. A maximum of 25 is allowed.

Training Materials

A comprehensive workbook accompanies this course that serves as a reference guide for course content.

TMG Training Sessions Delivered to You Virtually or On-Site.

The date you choose. The location you want. The results you need! TMG virtual or on-site training is the perfect solution for training ten employees or launching a company-wide training effort. It’s affordable, completely customizable and absolutely hassle-free. You can count on organizational results that are immediate and measurable.