The Millennium Group International (TMG) has deep experience developing and delivering a wide array of business process improvement programs. We customize our approach to meet the unique needs of each organization to ensure the integration of people, process and technology. TMG has provided business process improvement support to a range of clients, including Army National Guard, Census Bureau, US Geological Survey, Federal Transit Administration, USAID, GSA, HUD, and Washington Headquarters Services.

Why Improve Processes?

  • Reduce rework
  • Improve quality
  • Increase throughput
  • Lower costs
  • Elevate customer service

We bring leading-edge business process improvement strategies and programs

  • TMG leverages our deep expertise and thought leadership to create and implement best-in-class transformational business process improvement strategies. Our goal is to fundamentally rethink and redesign business process to achieve dramatic improvements by applying our multi-dimensional construct.

We have a proven track record of partnering to deliver client-centric solutions

We work closely with our clients to understand their unique needs and customize solutions. Our approach is to work with clients to:

  • Clarify organizational mission, goals and objectives via a holistic organizational assessment.
  • Develop improved business processes that are tightly linked to efficiently and effectively achieve the organizational mission, goals, and objectives.
  • Use best practices of Continuous Process Improvement (CPI) and Lean Six Sigma (LSS) process improvement techniques.
  • Capture customer needs for clarifying process requirements.
  • Leverage leading-edge business process management tools to organize, assess, design and manage all aspects of the transformation process.
  • Minimize disruption to the workforce by utilizing our experienced team of organizational and business process improvement experts.

The TMG Difference

TMG uses a systematic business process improvement approach based on Lean Six Sigma (LSS) process improvement methodology. Through applying the TMG Comprehensive Approach shown below, we improve speed, quality, cost of organizational operations. Our team functional and process experts will facilitate process transformation using a web-based tool to document each step of the improvement process. Our goal is to provide the clients with clearly defined and well documented processes, with the tools and techniques to implement and sustain measurable change

The TMG Comprehensive Approach

Structured approach to managing process improvement across the enterprise.

Business Process Improvement

Business Process Transformation Solutions

Business Process Improvement – with an approach that incorporates tools, techniques, and best practices for assessing, evaluating, redesigning, and implementing improved business processes.

Standard Operating Procedures – outline organizational procedures to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply to industry regulations.

Talent Management and Workforce Planning – we examine process, roles, and organizational structure and identify practical, effective, and efficient ways to improve processes and the organization’s performance.

Change Management – with an approach which encompasses both training and communications, and is structured so that activities are directly relevant to the processes, systems, and procedures that are undergoing technical or functional modifications.

Communication Planning – we develop communications materials that relate to the specific concerns of individual stakeholder groups: we will target the right group, at the right time, through the right method.

User Acceptance Testing – we work with the end users to identify any shortfalls that prevent the solution from meeting the business requirements.

The TMG Team

Our team includes highly qualified experts who skilled with:

  1. Program Management – Designing, implementing and managing multiple or ongoing programs/projects, and directs the related resources, personnel and activities
  2. Process Management – Developing and monitoring processes and organizing resources to achieve desired results.
  3. Qualitative/Quantitative Analysis – Examining and evaluating data to manage and achieve results
  4. Legislation, Policy and Procedure Research – Understanding, researching and analyzing legislation, regulations, policies, and/or processes in order to provide an organization with a consistent, well-defined infrastructure
  5. Management Analysis – Conducting research and solving organizational inefficiencies to increase the effectiveness of the organization
Providing customized human capital management and training services to all agencies.

A Proven Partner for Process Transformation

TMG has over 20 years of experience with helping leaders to improve operations. Our clients include numerous government agencies, businesses, and non profit organizations.

Contract Vehicles


GSA Multiple Award Schedule (MAS)
Contract #47QRAA23D003L
SINs 54161, 541611, 56131, 541611W, 541612HC, 611430, 611430TD

Providing direct access to simple or complex fixed-price or labor-hour professional services for business consulting services


Contract #GS02Q16DCR0109, Pool 2
Government-Wide, Multiple Award, Indefinite-Delivery,
Indefinite-Quantity (MA-IDIQ)

Providing customized human capital management and training services to all agencies.

Contact Us

If you would like to learn about more about how our Experts can help you to improve your organizational performance, contact us today. We’d love to hear from you!

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